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Your Inspection should be the most relaxing and stress-free process throughout your investment acquisition.

Let us work on your behalf.  New or old, vast majority of homes contain issues.  All issues can be repaired.  We will discuss all findings in a professional and calm manner putting you at ease so you can make an unbiased, informed and educated decision.


1 Q)  What's does your inspection consist of?


A) Your investment, time, future, health and safety are our priority.  As a result, our inspections and reports are comprehensive. 

Our inspections consist of:

Exterior:  Lot and grade, walkways, driveways, patios, decks, balconies, porches, railings, windows, doors, trim, soffit, fascia, eaves trough, drainage, electrical fixtures/ GFCI, electrical meter/ stack components, doorbell, deadbolts, garden faucet, A/C, flue vents, vents, wall cladding, weatherization, maintenance requirements, etc.

Roof: Condition, type of material, hips, ridge, valley, ice and water shield, roof vents, plumbing vents, flashing, chimney, skylights, etc.

Garage: condition, exterior walls, foundation, roof, entry door, slab, garage doors and hardware, opener, safety components, walls, ceiling, accessible attic cavity, electrical, windows, fire wall, fire door, heating system, etc.

Attic: framing, sheathing, ventilation, insulation, moisture/ leaks, exposed electrical, etc.

Interior Areas: all exposed floors, wall, ceilings, electrical receptacles, windows, doors, closets, smoke alarms, etc

Plumbing: All exposed and applicable areas of both supply and DWV components/ stack and cleanout for leaks, oxidization/ corrosion and substandard work, sump pump, sump pit, sump plumbing/ discharge, water meter, functional flow and adequate pressure, jet pump, pressure tank, TPR valve, shut-offs/ ball valves, pressure tank, filtration system, pressure gauge, pressure switch, check valves, etc

Electrical: Exposed Main fuse/ breaker panels for adequate bonding, grounding, safety components, oxidization, arch's, rust/ corrosion, evidence of water, double tapping, main stack and components, GFCI's/ ARCH faults, etc

Structure: exposed exterior/ interior foundation for damage, structural cracks/ difficiencies, water infiltration, efflorescence, moisture stains, beam/ girder, joists, cross bracing, support posts, lintels, headers, subfloor, etc.

Heating: applicable mechanics, electronics, burners, gas shut off, emergency shut off, thermostat, filter, flue vents, ducts, registers, blower, TPR, expansion tank, pressure gauge, functional flow, adequate heat, grounding, condensation pump/lines etc.

Water Heater:  Applicable electrical feed wire, gas line grounding, gas shut off, TPR, adequate heat, flue vent, supply shut offs, etc.

Chimney: base, masonry for spalling/ cracks, deterioratation, crown, flashing, rain cap, etc

A/C: condensor, disconnect, test for adequate cooling

Appliances: All included appliances are inspected such as stove, oven, microwave, range hood, dishwasher, etc.

Basement/ Crawlspace: all the above applicable components are inspected within this area.

Please take a few moments to review our sample report in the Services menu to familiarize yourself with formatting, to fully understand how comprehensive your inspection and report will be and to know exactly what you are getting for your dollar.


2 Q)  Are pictures taken and included in the inspection report?

A) Yes, our reports have an average of 200 full colour pictures included in our clients reports.  This demonstrates that all components and rooms have been inspected and tested.  Furthermore this also serves as objective documentation to support any negotiations throughout the purchasing and litigation process .


3 Q) How long does the inspection take?

A) Our inspection generally takes an average of 2-3 hours.  When we conduct your inspection, time and care is taken to ensure you are receiving what you are paying for to ensure you are making an informed decision before deciding to remove your inspection condition in your Agreement of Purchase and Sale.


4 Q) When will I receive my report?

A) HIS Inc  strives to have your report to you by midnight the same day unless further agreement is made otherwise to provide you with time required to review the content to ask questions to us and/or the vendor for clarification.


5 Q)  How many pages is the report?

A)  Our typical inspection report averages approx 85 pages of full colour picures, with narrative outlining condition and recommendations.


6 Q) Do you provide Infrared Imaging?

A)  We do provide IR as an additional service.  IR detects many different issues such as air infiltration, missing insulation, hot electrical spots, etc.  Please visit our thermal imaging section under the services menu and pricing menu for further details.


7 Q) Will I know everything at the end of the inspection?

A) Because our inspection is so comprehensive, you will be informed of all safety concerns, deficiencies and weatherization suggestions prior to departing the premises. You will have full disclosure and transparency within our means meaning you will know whether or not this home is for you based on the inspection findings.


8 Q) Are you insured?

A) We are fully insured carrying Error and Omission, General Liability and WSIB insurance. This provides our clients with ease knowing they have a means of recourse should something drastic occur.


9 Q) Are you licensed/ certified?

A) HIS Inc is a numbered company operating in the province of Ontario with a municipal license. Our inspectors are Certified Master Inspectors (CMI) and Canadian Certified Home Inspectors (CCHI) recognized by both provincial and federal governments. 

Our inspectors are vetted, experienced, established, educated, dedicated to continuing education and professional.

The inspection sector in Ontario is currently unregulated and therefore there are no present licensing requirements.


10 Q) How much does an inspection cost?

A) Nominal, immaterial and reasonable fee. Inspections vary in price based on a criterium of square footage and listing price.  Please visit our PRICING section for further details.

Much like hiring an attorney, don't base your decision on price.  There are too many variables to consider and no 2 inspectors have the same credentials, experience, skills, knowledge and expertise.  Choose wisely!


11 Q) What are your hours of operation?

A) We operate 7 days per week and available to answer question nearly 15 hours per day.


12 Q)  What method of payment is accepted?

A) We accept both e-transfer and cash only in full and in advance.  This secures your slot for date and time agreed upon as it is first come first serve. Once payment is received and processed, a receipt is provided.  Please visit our Pricing and Hours menu tab for further details.


13 Q) Do you work for realtors and other representative (banks /mortgage)?

A) NO, we work for you and you ONLY.  Despite the fact that we may be referred by third party representative, your interest is our priority.  Confidentiality is of most importance.  As a result, we do not disclose our findings nor the report with anyone else but you our client.


14 Q) Are inspections a pass or fail?

A)  Inspections are in no way a pass or fail.  In fact an inspection is much like a balance sheet within a financial statement.  The inspection provides you with a snap shot of the current condition of the home.  This allows you to make a better informed and educated decision.


15 Q) Will you guide me to purchase or "run" from the deal/ offer?

A) No, our task is to provide you with the objective documentation to assist you in making a vital decision.  We adhere to strict CODE of ETHICS and STANDARDS of PRACTICE and as a result we remain unbiased and neutral.


16 Q) Can we negotiate your inspection findings in the offer?

A) Negotiations occur between you, your realtor, the vendor and their realtor.  Often times the inspection findings are used in negotiations however it is not the purpose of the process.  We recommend speaking with your realtor for further direction.


17 Q)  Should I be present at the inspection?

A)  Although it is not mandatory for you to be present, we highly suggest you be on site for a couple reasons.  First, it is a service you have paid for and the inspection is a vital step in finalizing the deal.  Secondly, It is significantly less overwhelming seeing and being explained the concerns/ issues first hand as appose to seeing them in in writing as the report is comprehensive and may appear overwhelming on paper. We discuss/ explain the findings with you to attempt to put you at ease.


18 Q) Do you recommend various contractors for related findings?

A) We strive to not make referral recommendations to remain unbiased.  We do however recommend the yellowpages for applicable contractors.  Furthermore, our CODE of ETHICS and STANDARDS of PRACTISE refrain us from doing so.

Moreover, we will not and do not conduct repairs from our findings as it is a conflict of interest.


19 Q) How much booking time is required?

A) As in any sector, cycles of high/ low season and bubbles exist.  As a result bookings vary due to number of variables.  Anywhere from 24 hours to a week is required.  Note most offers are to fulfill conditions within 5-7 business days; therefore, most bookings occur quite rapidly to fulfill offer timeframes.  As a result, the moment you  know your financial state with your lending company, we recommend to book your inspection.


20 Q)  Why hire an inspector over my friend, acquaintence, family member or Handyman?

A) Reputable inspectors carry Error and Omission  and General Liability insurance if something goes wrong or is missed.  Secondly, we are trained professionals with working experience, knowledge, skills and expertise with the necessary tools and equipment and on-going training to identify issues.  Furthermore, we stay current with changes within the building envelope and make recommendations to keep you and your family safe.  Moreover, if something drastic is missed from the person you personally know, it may affect your relationship indefinitely. 


22 Q) Why aren't septic systems inspected during the home inspection?

A) The septic system consists of three main components: tank, baffles and field bed.  99% of the time the tank is filled with sewage and therefore inspection of the tank is impossible.  Furthermore, it would be a disservice to our clients to claim to have inspected the septic system when only 1/3 of the system was inspected as the only effective way to inspect the field bed is to excavate which typically costs thousands of dollars at your cost/ responsibility.

We strongly recommend full disclosure, cleaning and inspection of tank from vendor prior to closing and to be present while it is being completed.

Moreover, we recommend contacting your local Principle Authority (eg. Health Unit) for further disclosure of permits, age, type, clearances, etc.


23 Q) Why do many inspectors carry different professional designations?

A) All inspector designations are issued by both independant boards and provincial associations depending whom the inspector is a memeber of.  One designation over the other is irrelevant. Because the sector is currently unregulated, don't confuse yourself with designations as they carry no weight or meaning other than having demonstrated time, experience, education, etc within the inspection/ building sector.  Once the sector does become regulated, the provincial government will implement their own uniform designation and license.